Send message to an agent from your own platform
Messaging
Send message to an agent from your own platform
Send a message from your platform to an agent. Must pass outboundMessageWebhookUrl or configure on the organization to receive agent responses. Reseller or partners only.
POST
Send message to an agent from your own platform
Authorizations
Vida API Token
Body
application/json
Agent account ID, phone number, or username
Example:
"agent123"
Sender phone number or address
Example:
"+15551231234"
Message text
Example:
"Hello there"
Example:
[
{
"type": "image",
"url": "https://example.com/image.png"
}
]Example:
{ "threadId": "abc123" }Example:
{ "key": "value" }Webhook URL (POST) to deliver agent responses to. If not specified will look for default outboundMessageWebhookUrl webhook settings.
Example:
"https://example.com/hook"